At Da Vinci Skin Clinic, your privacy is paramount. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared.
Da Vinci Skin Clinic is committed to safeguarding your personal information and will always handle your personal information securely and carefully. Da Vinci Skin Clinic is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you an understanding of how we collect and use customer information.
Who We May Share Your Information With
We will often need to pass your personal details – such as your name and address – to companies who perform part of our service delivery. This includes organisations such as major delivery companies, outsourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law.
In these circumstances, Da Vinci Skin Clinic will ensure that these third parties undertake to protect your privacy.
Why We Collect Information
We collect information for a number of reasons including:
To deliver products or services to you.
To complete other transactions with you or on your behalf.
To better understand your requirements and preferences.
To improve our service.
To provide offers that are of greater interest or benefit to you.
To provide payment plans to you
How We Collect This Information
We collect information in a number of ways:
When you order goods or services, particularly when those products are delivered.
If you purchase a Skin Subscription with us
If you pre-order products or services.
When you complete a new client information form or skin treatment form
When you make a booking
What We Collect
The personal information we collect is, in most cases, supplied by you when you place an order or complete a new client form or any skin treatment form. This information includes:
Credit Card details
Credit Card Storage
eWAY is certified as meeting Level 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and is the same level of data security of the biggest banks in the world.
From time to time – and in line with customer expectations and legislative changes – our privacy policies and procedures will be reviewed and, if appropriate, updated.